Teaching Tech and Touching Lives
Hear how one customer has been impacted while attending Technology Classes with BCLS staff member, Aubrey.
“Even when stranded at home with my car in the shop, I feel very thankful to Ms. Aubrey Carson, the technology instructor at my Berkeley Public Library System, for teaching me how to watch a movie on the library site! She taught me how to use my cell phone, how to navigate the internet on it, and on my laptop especially pointing out their different specific usage!
Coming to Ms. Aubrey’s sessions has opened up a new world that was hidden by my inability to catch up with the quick and forever changing technology! I have learned so much that I am now not only referring others to Ms. Aubrey but teaching them what I’ve learned! Ms. Aubrey is very patient, passionate, and such a symbol of what my Library System stands for! Ms. Aubrey has such an ability to translate any question that I have quickly into what I meant to ask with such an amazing, calm manner! I take notes to practice at home!
I originally came to Ms. Aubrey when I failed a much-needed refresher course that would have helped me return to the workforce! Ms. Aubrey, calmly reminded me that I was able to learn, and the fact that I came to the library sessions for assistance was proof enough for her! She was very encouraging, and she researched educational sites for me to practice. She would sit next to me or kneel by my chair to make sure that I was navigating correctly!
Noticing how she allowed me to ask questions even when I used everyday words, I felt more at ease, especially seeing how she was able to decipher them and to brilliantly turn them into technological ones! I then began to keep notes in my trusted notebook so I could practice at home! I was horrified when I lost that notebook, but I quickly obtained another one and caught up! I passed the didactic portion but had not finished the course due to a setback, but when I informed her, she simply said: “I know you are going back to finish”…and I am!
I could go on and on praising Aubrey and her ability to teach the sessions, that it would take pages and pages to describe how every session spent with her went, whether I am the only person or others are present! At times I wished no one else had signed up just so that I could have her all to myself because for however long a session would last, she would still ask if someone had an unanswered question!
Ms. Aubrey is to be highly praised for her role in enriching the minds of our citizens through the Berkeley Library System, and I feel very privileged to have her teach me. Everyone thinks that I am so smart, and it’s because of her!”
~ Nicole L.